FAQs

Answers at your fingertips

You can scroll through the FAQs, search, or click a category button to filter them.

Am I able to pause my card temporarily?
Will having a STABLE account make me ineligible for Medicaid?
What happens if I withdraw money for a non-qualified expense?
How do I prove a qualified expense?
Can I use funds to pay for housing or rent?
What are qualified expenses?
Can someone from STABLE Account help me pick which investment options to use?
Can employment earnings be deposited into my account through payroll direct deposit?
Are there any fees associated with the card?
Who do I contact for help with SSA direct deposits?

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Still have questions?

Call us Monday through Friday, at 1-800-439-1653 from 9am-8pm ET, or use our Live Chat feature in the bottom right of your screen (when available).