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• How do I withdraw money?

  You can make withdrawals of at least $10 at any time online. A transfer can take 2-5 business days to complete, depending on how the money is allocated. You can request a check to be sent to you or a third-party payee. The check should arrive in 5-7 business days. If you request a full withdrawal,...

• How have the investment options been performing?

  To view current investment performance, please click here for Ohio and Partner State (AZ, GA, KY, MO, NM, OK, SC, UT, VT, WV, WY) residents, as well as non-Ohio and non-Partner State residents.

• How is this different from a Special Needs Trust or Pooled Trust?

  A STABLE account does not replace a Special Needs Trust or Pooled Trust. There are some key differences that are meant to give people living with disabilities and their families more options.  With a STABLE account: There are fewer expenses than setting up a trust.  The beneficiary owns the funds...

• How it Works

  How it Works Prepare for tomorrow by saving and investing today Opening an account You can set up a STABLE account in as little as 10 minutes. We’ll ask for some information about the beneficiary, the qualifying disability, and how the account will be funded. To complete the setup, you’ll...

• How long does it take to put money on the card?

  For existing customers, transfers scheduled before 4 pm ET on a business day are available the next business day. For new customers, it can take 2-5 business days for the full amount of requested funds to be available. Once an account has been established for 21 days, transfers will be processed...

• How much does it cost to open an account?

  There is no fee to open an account. However, you’ll need to make an initial deposit of at least $25 to get started and a $1 minimum for any contribution after that. Additionally, there are some minimal fees that apply to all accounts.

• How much money can I put on the card?

  You can load as much or as little as you need up to $20,000. However, the maximum load limit per day is $5,000.

• How often can I load the card?

  There is no limit to the number of times you can load your card. However, withdrawals from a STABLE account to any STABLE Visa® Card may not exceed $5,000 per day and $20,000 per month.

• How will I know if I’ve received gifts?

  When a gift contribution has finished processing, you’ll get an email letting you know someone contributed to your account. All processed gift contributions will also appear in your activity feed. Please keep in mind, any gift contributions made through an online gifting page will not be available...

• I no longer want a card. How can I cancel it?

  If you would like to cancel your card, contact True Link at 1-844-599-4690 or visit card.stableaccount.com/contact. Please do not allow others to use an expired, revoked, cancelled, suspended, or otherwise invalid card. If True Link cancels or suspends your card privileges through no fault of...